The Basic Boutique offers full refunds for all products returned within 90 days of purchase. Please send an email to email@example.com with what item(s) you'd like to return and the reason for returning (to help us better our services). Refunds will be given promptly after receiving the returns.
For returns within 120 days of purchase, The Basic Boutique will offer an in store credit once the items have been received. After 120 days, returns are not accepted.
DIRECTIONS FOR RETURNS:
1. Send an email to firstname.lastname@example.org with your Order# and "Refund" in the email title
2. Tell us what item(s) you'd like to return
3. Tell us the reason for the return
4. Ship the item(s) out after receiving an email response from us
We currently do not offer any exchanges for items. However, we offer refunds and store credit.